Box Office Phone & Walk-up Hours: Tuesday – Sunday: Noon – 6pm
Walk-up Location: Portland Center Stage @ the Armory (ticket booth furthest to the left): 128 NW 11 Ave., Portland 97209
ART on Tour @ Armory Phone: 503.445.3840
Mailing & Administrative Office Address: 3121 SW Moody Ave, Portland, OR 97239
BOX OFFICE RELATED QUESTIONS
Handling Fees: Tickets ordered on the phone and online are subject to a $5 per order handling fee. Subscribers pay a flat $10.00 handling fee with their subscription, which covers the cost of additional tickets and any exchanges for the entirety of the season. Ticket purchases made in person at the box office will not incur a handling fee.
Exchanges: Non-subscription tickets are non-refundable but may be exchanged. Tickets may be exchanged no later than 24 hours before the originally scheduled performance for a fee of $10 per order, in addition to any upgrade fees that may incur from switching to a more expensive show night. These fees are not charged to subscribers. Tickets may be exchanged by calling, mailing, scanning and emailing voided tickets, or bringing in your tickets to the box office. For the security of your seats, we cannot exchange your new tickets until we receive your original tickets torn in half.
Late Seating: Depending on the show, we may not offer late seating. We recommend you arrive at least 15-20 minutes before curtain. If you are late to a performance, you may wait until intermission to be seated, however your original seats cannot be guaranteed. You may also come back and see a subsequent performance of the same play. Upgrade fees may apply (see exchange policy).
Inclement Weather Policy: Artists Repertory Theatre maintains a firm policy of not canceling performances due to inclement weather. Because of this, we urge all ticket holders to make every effort to attend their scheduled performances unless you feel unsafe. In the event that travel proves impossible at performance time, ticket holders may call and reschedule their performance the following day with the box office. At that time, we will then make alternate arrangements, excluding refunds. We are unable to guarantee that seats for an alternate performance will be available.
General: Recording devices are strictly prohibited in the theatre, you may, however, take photos of the set pre and post show and credit the designers when posting on social media. Smoking is strictly prohibited throughout the building although performances may involve stage smoking. Double-discounts will not be applied. Reservations may not be made without payment at the time of purchase. Artists Rep has a strict no refund policy. Under most circumstances, tickets may be exchanged. Please see above exchange policy.