Updated for the 2022/23 Season
Box Office Hours
Mondays & Thursdays 12pm – 2pm
Tuesdays & Wednesdays 12pm – 5pm
Box Office staff can be reached at 503.241.1278 or firstname.lastname@example.org. Due to limited staff, you might catch us at a busy time. Please leave us a message or send us an email and we will get back to you as soon as possible.
You can also visit us in the lobby of Portland Center Stage during our box office hours.
Mailing & Administrative Office Location
128 NW Eleventh Avenue
Portland, Oregon 97209
Photography and recording devices are strictly prohibited in the theatre.
Smoking is prohibited throughout the building. Some performances, however, may involve on-stage smoking.
Double-discounts will not be applied. If your tickets are applicable for more than one discount or promotion, we will always give you the larger of the discounts available.
Reservations may not be made without payment at the time of purchase. Artists Rep has a strict no refund policy. Under most circumstances, tickets may be exchanged. Please see above exchange policy.
Single, non-subscription tickets are non-refundable but may be exchanged. Single tickets may be exchanged for a different performance of the same show for a $10 per-ticket fee (reasonable restrictions apply) until 7pm the day before your scheduled performance. Exchanges can be made by phone (503-241-1278) or in person. Same-day exchanges are not available to nonsubscribers. All exchanges are subject to availability. Price differences may apply; no refunds or credits for exchanges to a lower-priced performance date or seating section.
Tickets ordered on the phone and online are subject to a $5 per order handling fee. Subscribers pay a flat $5 handling fee with their subscription, which covers the cost of additional tickets and any exchanges for the entirety of the season.
Ticket purchases made in person at the box office will not incur a handling fee.
To maintain the intimacy of our theatre, absolutely no late seating will be permitted in either the Morrison Theatre or the Alder Theatre. We recommend you arrive at least 15-20 minutes before curtain. If you are late to a performance, you may wait until intermission to be seated, however your original seats cannot be guaranteed. You may also come back and see a subsequent performance of the same play. Upgrade fees may apply (see exchange policy).
Inclement Weather Policy
Artists Repertory Theatre maintains a firm policy of not canceling performances due to inclement weather. Because of this, we urge all ticket holders to make every effort to attend their scheduled performances. In the event that travel proves impossible at performance time, ticket holders may call and reschedule their performance the following day with the box office. At that time, we will then make alternate arrangements, excluding refunds. We are unable to guarantee that seats for an alternate performance will be available, however.